Market strategy / Field note

Before a new market, ask better questions.

A strong position in one city does not establish the economics of the next. Evaluate each market on its own demand, competition and delivery requirements.

Define the opportunity precisely

Begin with a specific location and practice area. Broad market labels hide meaningful differences in what prospective clients need, what they search for and how your firm can serve them. State the matters you want to attract, the geographic scope you can genuinely support and the capacity available for additional consultations.

Look beyond a single search

A single results page is only a snapshot. Review relevant queries, locations and device experiences, and record when the review was performed. Distinguish paid placements, local listings and organic pages. Search volume estimates are planning inputs, not a promise that your firm will receive those inquiries.

Study the complete client journey

Examine the firms a prospective client encounters and how they explain their services. Consider clarity, trust, contact options and local relevance. The opportunity may lie in a poorly answered question or an easier path to a consultation. Copying a competitor’s spending without understanding these details provides little direction.

Set a decision rule

Before expanding, agree what evidence would justify continuing, adjusting or stopping. Define the test budget, review period, operational requirements and business measures. Confirm the legal and professional requirements with the appropriate advisers for any new jurisdiction. Growth should follow a documented assessment, not the appeal of a larger map.

The next step

Put the questions to work.

Look at these questions in the context of your own market, firm and operating capacity. A focused review helps turn observations into priorities.

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A practical first step, with your firm’s priorities in mind.