Measurement / Analysis framework

Acquisition economics

Bring channel spending and signed matters into the same conversation.

The question

What does it cost to acquire the cases your firm actually wants? Begin by agreeing which acquisition costs are included and how an inquiry is connected to an engagement.

What we examine

Marketing spend, inquiry quality, consultation outcomes and attributable signed cases. Review the time between first contact and engagement, and separate the known outcomes from incomplete tracking.

The decision it supports

Determine which channels deserve more investigation or a different allocation. Cost is considered alongside matter fit and firm capacity. This is a measurement framework, not an assertion of savings or a financial forecast.

The next step

Put the questions to work.

Look at these questions in the context of your own market, firm and operating capacity. A focused review helps turn observations into priorities.

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Start with a conversation

What would better
growth look like for your firm?

Tell us where you practice and what you want to improve. We’ll review your market, your website and the way new inquiries reach your team.

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A practical first step, with your firm’s priorities in mind.